It’s well recognised that regular and ongoing investment in systems & machinery enables companies within the promotional sector to offer better pricing models.
However in this highly competitive industry, productivity and service delivery are as key to customer satisfaction as pricing, in many respects more so. A productive workforce is one that is passionate and committed at every level, across all departments.
Staff have long been considered KeepMe’s key asset and the company’s commitment in this area can be seen in their enviably loyal team and minimal staff turn over.
Management’s focus on staff development, welfare and training is at the core of the company’s ongoing success. Not only are individuals able to develop within their existing roles, they are also actively encouraged to apply for positions within other departments to broaden their knowledge capital of the business.
Alongside internal training & development programmes available to all staff, the KeepMe management team working in conjunction with People Plus instigated an NVQ/Apprenticeship initiative across multiple departments including level 2 & 3 qualifications in, Warehousing & Storage, Customer Service, Business Administration, Team Leading and Management.
As commercial director Steve Anderson is keen to point out:
“This initiative demonstrates our ongoing commitment to the backbone of our business; the people that maintain and enhance our reputation on a daily basis. These industry accredited external training modules are available to all members of staff and will result in improved customer service and a greater understanding of best practices and techniques for efficiently running our ever growing business.”
Keeping up-to-date with staff development & training is the responsibility of all forward thinking businesses and Keepme wants to lead from the front as one of the UK’s most recognised trade suppliers of promotional merchandise.
To view KeepMe’s extensive product portfolio and service offering visit www.keepme.co.uk
Published on: September 29th, 2015