The BPMA Conference; themed “It’s all about service”, was attended by 150 industry delegates at the Park Inn Hotel, London Heathrow Airport on 19th May 2016.

The second industry mystery shopper results were shared with the delegates which led to in depth round table discussions between supplier, distributors and experts.

The conference also offered 9 additional seminars across 3 seminar rooms, ending with an inspiring keynote session from Kevin Byrne, founder of Checkatrade.com. Delegates also networked and had one to one discussions with an array of business experts.

In the evening the BPMA Business Awards Dinner was held with Allwag Promotions winning the prestigious Employer of the Year, north east distributor ProAd won the Catalogue cover of the Year, Outstanding Branding won the Website of the year, and Dorian Tranter from Desktop Ideas has been recognised as the Account Manager of the Year.